Help centre

How can we help?

Browse common questions or watch a 5-minute walkthrough. Still stuck? Email hello@testquest.in.

Watch a 5-minute walkthrough

EnglishComing soon

Testquest in 5 minutes — English

A quick tour of the coaching centre dashboard, batches, assignments, and parent reports.

हिन्दीComing soon

Testquest in 5 minutes — Hindi

कोचिंग सेंटर डैशबोर्ड, बैच, असाइनमेंट और पैरेंट रिपोर्ट का छोटा सा परिचय।

Frequently asked questions

Batches

Assignments

Billing

Parent reports

Team management

White-label

Mobile OTP

Still stuck?

Email us — we read every message and reply within one working day.

Email hello@testquest.in

How can we help?

Watch a 5-minute walkthrough

Testquest in 5 minutes — English

Testquest in 5 minutes — Hindi

Frequently asked questions

Signup

How long is the free trial?

What happens when my trial ends?

Can I sign up with just a mobile number?

Can one email run multiple coaching centres?

Batches

How do I add students to a batch?

Can a student be in more than one batch?

How many batches can I create?

What happens when I remove a student from a batch?

Assignments

Can students retake an assignment?

Can I see who hasn't started an assignment?

Can I extend the due date for one student?

Billing

Which plans are available?

Can I switch plans later?

What payment methods do you accept?

Do you provide GST invoices?

Parent reports

When do parents get reports?

Who counts as the parent contact?

Can a parent unsubscribe from reports?

Team management

How do I invite a teacher?

What can teachers, admins, and the owner each do?

Can I transfer ownership to someone else?

White-label

When can I customize the look of Testquest for my centre?

Where do students see my branding?

Can I use my own domain?

Mobile OTP

I don't have a mobile number registered — how do I sign in?

I'm not getting the OTP. What do I do?

How do I change the mobile number on my account?

Still stuck?